Why choose Salesforce Health Cloud from VALiNTRY360

Aug 1, 2023
  • Salesforce Health Cloud

Looking for answers to why you should invest in Salesforce Health Cloud? We’ve got you covered.

Health Care Industry is undergoing a lot of changes, and as we know that the fields of technology, and data impact a lot in shaping the way medical services are carried out in the business landscape, hence in this situation, Salesforce Health Cloud establishes itself as one of the most significant platforms that empowers healthcare entities to deliver personalized and patient-centered care.

At VALiNTRY360, we provide Salesforce Health Cloud equipped with numerous transformative capabilities, and the range of benefits that simplifies the jobs of providers, payers, pharma companies, and medical device companies. Our Salesforce Health Cloud serves as a comprehensive digital platform, designed specifically to cater to the unique needs of the healthcare industry..

In this blog, we will look at the benefits of investing in Salesforce Health Cloud, and how it becomes very significant for various stakeholders in the healthcare ecosystem, whether it’s for the providers (seeking to achieve a patient-centric approach to care), or payers (aiming to engage members effectively), or the pharma and medical device companies (working to revolutionize patient engagement,) Salesforce Health Cloud covers it all.

Contact us, as we at VALiNTRY360 work towards providing the advantages of Salesforce Health Cloud, that brings to the healthcare industry.

Table of Content:

What is Salesforce Health Cloud?

What is Salesforce Health Cloud?

Salesforce Health Cloud emerges as a revolutionary patient relationship system that enables cloud technology to provide consumers with smart, connected, and personalized communication. This integrated solution brings together the power of cloud, social, and mobile technologies to create an ecosystem that caters to all stakeholders, including patients, payers, providers, administrators, and specialists, ensuring they have access to real-time information on any device, at any time.

It is designed specifically for clinical settings and adhering to FHIR standards, hence making it a highly secure platform that allows better access to both clinical and non-clinical healthcare data. 

Key Features Of Our Salesforce Health Cloud

Key Features of salesforce health cloud

In this blog, we’ve discussed the Salesforce Health Cloud, what it is and why it is so necessary. Enlisted here are some of the key features of Salesforce Health Cloud that makes it a suitable choice for investors across the healthcare industry:

1 to 1 Customer Handling

It specializes in providing one to one customer relationship engagement, allowing healthcare organizations to provide individualized care and address specific patient needs effectively.

Care Coordination

Salesforce Health Cloud streamlines care coordination, among healthcare teams and providers, thus encouraging efficient workflows and improved patient outcomes.

Custom Mobile Apps

The platform enables the development of custom mobile applications, empowering patients to access essential healthcare services conveniently on their mobile devices.

Contact Center & Home Health

Salesforce Health Cloud facilitates seamless communication between contact centers and home health services, ensuring a continuous flow of information and support.

Patient and Member Engagement

By engaging patients and members through personalized communication, healthcare organizations can enhance patient satisfaction and loyalty.

Utilization Management

Optimize resource allocation and utilization with the utilization management feature of Salesforce Health Cloud, leading to greater efficiency in healthcare operations.

Patient Data Models

The platform employs robust patient data models to consolidate essential information and provide a comprehensive view of each patient's healthcare journey.

EHR & Claim Integration

By integrating with Electronic Health Records (EHR) and claim systems, Salesforce Health Cloud ensures a seamless exchange of critical healthcare data.

Clinical Analytics

Leverage the power of data-driven insights to make informed decisions and enhance the quality of care provided.

Provider Relationship Management

Strengthen relationships with healthcare providers through effective management tools and real-time insights.

Customized & Secured Patient Community

Create secure patient communities to foster engagement, support, and collaboration among patients and healthcare professionals.

Care Provider Locator

Assist patients in locating suitable care providers, improving accessibility to healthcare services.

Who is our target audience for Salesforce Health Cloud?

Who is our target audience for Salesforce Health Cloud?

We at VALiNTRY360 provide the businesses with essential Salesforce Health Cloud which is extends its advantages to three main categories:

Providers Payers Pharma Companies Medical Device Company

Benefits of Salesforce Health Cloud provided by VALiNTRY360

We’ve discussed the features and offerings of Salesforce Health Cloud and how it’s a boon for your business, as VALiNTRY360 provides Salesforce Health Cloud that emerges as a game-changer, empowering various healthcare entities such as providers, payers, pharma companies, and medical device companies with a host of benefits. Let’s delve into the perks of implementing our Salesforce Health Cloud for each of these entities.

Salesforce Health Cloud Benefits for Providers

Salesforce Health Cloud Benefits for Providers

360-Degree Patient’s Data

With Salesforce Health Cloud, providers gain access to a comprehensive and up-to-date view of each patient. This includes patient profiles, current conditions, appointment history, care plans, and clinical and patient interactions, all within a single unified platform. The elimination of the need to swap screens and devices enhances efficiency and enables better patient care.

Intelligent Care Collaboration

The platform provides intelligent management tools that enable care teams and providers to prioritize patients and tasks that require immediate attention. This level of smart collaboration streamlines workflows and ensures timely and effective care delivery.

Personalized End-to-End Experience

Salesforce Health Cloud creates a secure patient community, allowing seamless communication and coordination among the entire care team. This real-time connectivity on any device facilitates personalized patient experiences and fosters better patient outcomes.

Salesforce Health Cloud Benefits for Payers

Salesforce Health Cloud Benefits for Payers

Member Care Management at Scale

Payers can leverage Salesforce Health Cloud to access a comprehensive 360-degree view of member profiles, enabling them to understand the entire member journey from enrollment to service. This facilitates proactive risk identification, real-time integration, and personalized member care.

Personalized Member Services

 The platform enables payers to deliver more personalized interactions and proactive support through intelligent recommendations. Agents can access a knowledge base with real-time information about members, leading to faster and more personalized support and case resolution.

Intelligent Care Management

Payers can engage in personalized and proactive interventions with the help of guided workflows, utilization management, and customized care plans. This empowers them to provide tailored care to each member’s specific needs.

Salesforce Health Cloud Benefits for Pharma Companies

Salesforce Health Cloud Benefits for Pharma Companies

Scale Patient Engagement Processes

Pharmaceutical organizations can scale therapy-specific support programs, reducing operational costs, and accelerating patient access to therapies.

Personalize the Patient and HCP Experience

By meeting patients and healthcare providers (HCPs) where they are, across their preferred devices in real-time, pharma companies can personalize interactions and address individual patient needs more effectively.

Drive Patient Service Team Collaboration

Salesforce Health Cloud breaks down data silos and facilitates advanced integrations, ensuring seamless collaboration across teams. This, in turn, accelerates innovation and ensures compliance with regulations.

Salesforce Health Cloud Benefits for Medical Device Companies

Salesforce Health Cloud Benefits for Medical Device Companies

Empowering Sales and Account Teams

By collecting essential information in a unified platform using the Salesforce Health Cloud, the sales and account teams gain quick and easy access to critical data, including product details, customer interactions, and sales history.
This centralization also eliminates data errors and enables a seamless flow of information, ensuring that the teams are always equipped with the most up-to-date insights.

Account-based Forecasting

Salesforce Health Cloud’s account-based forecasting feature empowers medical device companies to create accurate and insightful forecast models. By segmenting forecasts based on market, geography, and product line, organizations can gain a deeper understanding of their target markets and construct their sales strategies accordingly.

Drive Patient Connections Before and After Care

Salesforce Health Cloud’s ability to create and scale patient programs proves invaluable for medical device companies aiming to strengthen patient connections both before and aftercare. By leveraging this feature, organizations can establish personalized and proactive patient engagement strategies that enhance the overall patient experience.

Before care, medical device companies can engage with patients through targeted educational content, communication tools, and support resources. This proactive approach not only prepares patients for upcoming procedures or therapies but also instills a sense of confidence and trust in the organization’s commitment to patient well-being.

Reasons why your business should invest in Salesforce Health Cloud from VALiNTRY360’s

As a flourishing business in the healthcare industry, investing in advanced technology is essential if you intend to stay ahead of the curve and deliver exceptional patient care. Salesforce Health Cloud, is a patient relationship system that utilizes the power of cloud technology, offers a host of compelling reasons for your business to make this strategic investment. At VALiNTRY360, we firmly believe that Salesforce Health Cloud can transform your healthcare operations and elevate your organization to new heights of success. Here are the top reasons why your business should invest in Salesforce Health Cloud:

1. Unparalleled Patient-Centric Care

Salesforce Health Cloud is designed to put patients at the center of care, providing your healthcare organization with a 360-degree view of each patient’s data in real time. This comprehensive view allows your care teams to access up-to-date patient profiles, current conditions, appointment history, and care plans, all in one place. By streamlining access to critical information, healthcare providers can deliver personalized and tailored care, leading to improved patient outcomes and enhanced patient satisfaction.

2. Seamless Collaboration and Care Coordination

Salesforce Health Cloud empowers your care teams and providers with intelligent care collaboration tools. With smarter management capabilities, your teams can prioritize patients and tasks, ensuring that the most critical cases receive immediate attention. This streamlined collaboration enhances care coordination, reduces communication gaps, and fosters a more efficient healthcare workflow.

3. Enhanced Patient and Member Engagement

For payers and medical device companies, patient and member engagement is crucial for building lasting relationships and ensuring customer loyalty. Salesforce Health  Cloud’s personalized and proactive patient engagement features enable your organization to connect with patients before and after care, delivering targeted educational content, timely reminders, and support resources. This approach not only improves patient adherence but also strengthens patient-provider relationships.

4. Data-Driven Decision-Making

Salesforce Health Cloud provides actionable insights and clinical analytics, enabling your organization to make data-driven decisions. Predictive analytics and real-time data empower your teams to proactively address patient needs, optimize inventory levels, and forecast market demand accurately. This data-driven approach enhances the overall efficiency of your healthcare operations and positions your business to respond quickly to market changes

5. Secure and Compliant Platform

With a focus on security and data privacy, Salesforce Health Cloud ensures that sensitive patient information remains protected. The platform adheres to industry standards and regulations, including HIPAA, safeguarding patient data from breaches and unauthorized access. Investing in Salesforce Health Cloud provides your organization with peace of mind, knowing that patient data is in safe hands.

6. Scalability and Future-Readiness

Salesforce Health Cloud is a scalable solution that can grow alongside your organization. As your business expands and evolves, the platform can adapt to accommodate changing needs and requirements. Additionally, with Salesforce Health Cloud’s commitment to interoperability, your organization can seamlessly integrate with other systems and technologies, positioning you for future innovations in the healthcare industry.

7. Enhanced Efficiency and Reduced Operational Costs

Centralizing and automating processes through Salesforce Health Cloud significantly enhances operational efficiency. By eliminating data silos and automating administrative tasks, your business can optimize resource utilization and reduce operational costs. This increased efficiency allows your teams to focus on providing high-quality care and improving patient experiences.

Here’s a quick recap

VALiNTRY360’s Salesforce Health Cloud:
  • Addresses the unique challenges faced by various healthcare entities
  • Integrates advanced technology with the healthcare ecosystem,
  • Streamlines workflows,
  • Provides personalized patient care,proactive interventions
  • Enhances collaboration among healthcare teams
  • Focuses on patient-centric care ensuring organization’s delivery to improve patient outcomes and patient satisfaction.
“Choosing Salesforce Health Cloud is not merely a technological investment; it is an investment in the health and well-being of your patients.” It empowers healthcare organizations to navigate complexities effectively, optimize operations, and deliver top-notch care to their patients. Take the decisive step today and unlock the full potential of Salesforce Health Cloud to drive success, achieve better patient outcomes, and create a lasting impact in the lives of countless individuals.

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