Exploring New Features in Salesforce Health Cloud 2024

Feb 13, 2024
  • Salesforce Health Cloud

A tool that fosters patient engagement, drives referrals, and accomplishes much more: Salesforce Health Cloud introduces new trends, advances, and efficiencies worth exploring. At VALiNTRY360, we’re looking at the latest from the Health Cloud platform.

Salesforce Health Cloud maintains its position as a leader in the rapidly changing field of healthcare technology by introducing cutting-edge capabilities that upend patient care. Health Cloud will see an upsurge of innovations in 2024 that will provide healthcare professionals access to never-before-seen levels of seamless cooperation and tailored treatment plans. This blog article looks at the features that best empower healthcare providers and improve the patient experience as we dive into the nuances of these state-of-the-art innovations.

Keep reading to discover the new features in Salesforce Health Cloud that could have the most impact for you.

Table of Content

New and improved features for Salesforce Health Cloud

New and improved features for Salesforce Health Cloud

1. Advanced Patient Data Management Tools: Salesforce Health Cloud empowers healthcare providers with robust tools for managing patient data. The platform recognizes the uniqueness of each patient, allowing providers to create personalized care plans tailored to individual needs and preferences.

2. Enhanced Integration Capabilities with EHR Systems: Designed with healthcare workers in mind, Salesforce Health Cloud removes obstacles by offering seamless integration with Electronic Health Record (EHR) systems. This ensures a cohesive flow of information across healthcare platforms, enhancing overall efficiency.

3. AI-Powered Insights and Predictive Analytics: Leveraging artificial intelligence, Health Cloud provides actionable insights and predictive analytics. This feature enables healthcare professionals to make informed decisions and anticipate patient needs, ultimately improving the quality of care.

4. Improved User Interface and Experience: Salesforce Health Cloud prioritizes user experience with a revamped interface. The enhanced design contributes to a user-friendly environment, facilitating smoother navigation and interaction.

5. Security and Compliance Upgrades: Recognizing the critical nature of healthcare data, Salesforce Health Cloud comes with upgraded security measures and compliance features. This ensures the confidentiality and integrity of patient information, adhering to industry standards.

Impact on Healthcare Providers and Patients

Impact on Healthcare Providers and Patients

Enhanced Patient Care

Salesforce Health Cloud's new features empower healthcare providers to offer personalized care plans, recognizing the uniqueness of each patient. These features enable seamless collaboration and boost patient relationships, ultimately contributing to improved patient outcomes and satisfaction.

Streamlining Operations and Workflows

The cloud-based CRM design of Salesforce Health Cloud removes obstacles for healthcare workers, streamlining operations and workflows. The platform's capabilities enhance data accessibility, allowing healthcare providers to efficiently manage patient information and coordinate care plans. This, in turn, contributes to increased operational efficiency for healthcare organizations.

Testimonials and Use Cases

Real-world testimonials and use cases showcase the practical impact of Salesforce Health Cloud on healthcare providers and patients. These stories highlight successful implementations, demonstrating the positive transformations achieved in patient care and organizational workflows.

Implementing and adopting Health Cloud

Salesforce Health Cloud is a game-changing solution that allows healthcare professionals to improve patient interactions and offer individualized treatment plans in the ever-changing healthcare industry. However, strategic planning is necessary for effective requirements definition and implementation.

Strategies for Successful Implementation

1. Understand Unique Patient Needs: Health Cloud’s strength lies in recognizing the uniqueness of each patient. Tailor the implementation to align with personalized care plans.

2. Explore Endless Capabilities: Delve into the endless capabilities of Health Cloud to unlock its full potential for your practice.

User Training and Change Management Tips

1. Designed for Healthcare Workers: Health Cloud is designed with healthcare workers in mind, ensuring a seamless experience by removing obstacles that hinder adoption.

2. Boost Patient Relationships: Explore features that boost patient relationships, enhancing data accessibility and collaboration.

Overcoming Potential Hurdles

1. Patient-to-Lead Conversion Feature: Leverage features like patient-to-lead conversion to streamline data gathering from various patient leads.

2. Addressing Potential Challenges: Overcome potential hurdles by being aware of challenges and addressing them proactively.

Future Trends and Predictions for Salesforce Health Cloud

Future Trends and Predictions for Salesforce Health Cloud

1. Emerging Technologies in Healthcare and Salesforce Integration:

The flexibility of Salesforce Health Cloud positions it to take advantage of emerging technologies in healthcare. Features like personalized care plans, seamless collaboration, and boosted patient relationships are at the forefront. Integration with cutting-edge technologies such as AI, IoT, and predictive analytics is anticipated, empowering healthcare providers to harness data for more informed decision-making and improved patient outcomes.

2. Trends in Salesforce Health Cloud Features:

The future of Salesforce Health Cloud is promising, with ongoing developments focused on removing obstacles for healthcare workers. Expect advancements in data accessibility, patient lead conversion features, and an overall enhancement of CRM capabilities tailored to the unique needs of the healthcare industry.


By providing a state-of-the-art CRM solution designed for healthcare providers, Salesforce Health Cloud continues to transform the healthcare sector. By enabling providers to create individualized treatment plans, the platform promotes a patient-centered approach to healthcare. Obstacles in the healthcare workflow are eliminated by features created with healthcare workers in mind, enabling smooth collaboration and enhanced patient connections. Salesforce Health Cloud’s disruptive capabilities, such as improved data accessibility and patient-to-lead conversion, add to its boundless potential to revolutionize the healthcare sector.