Salesforce Community Cloud

Foster Connections and Collaboration with Salesforce Community Cloud

In an increasingly digital and interconnected business landscape, the need for a patient, partner or customer self-service portal arises from the growing demand for accessible and streamlined communication channels. Businesses and healthcare providers recognize the importance of providing their customers and patients with a convenient platform for accessing information, managing accounts, and seeking support.

With the rising emphasis on personalized experiences and self-service capabilities, a customer or patient portal becomes an essential tool for enhancing engagement, fostering transparency, and delivering seamless services. Community portals serve as a gateway to empower users, enabling them to efficiently interact with businesses or healthcare providers, access critical information, and actively participate in their own journey, thereby fostering stronger relationships and improving overall satisfaction.

Who Needs a Community Portal

A community portal enables businesses to create branded online communities tailored to their specific needs, fostering engagement, knowledge sharing, and meaningful interactions. Patient or customer portals are beneficial for various entities, including:

Why Salesforce Community Cloud

While you may or may not have Salesforce, Community Cloud is the right choice because of its versatility, user-friendly interface, and robust features that enable businesses and healthcare providers to create seamless, engaging, and personalized experiences for their customers or patients. Salesforce Community Cloud is a suitable choice for healthcare providers and businesses that may not have existing Salesforce infrastructure due to its versatility and user-friendly interface. Specifically:

How VALiNTRY360 Can Help Deliver Value to your Patients or Customers

VALiNTRY360 will assist your business in building custom self-service Salesforce Community portals that creates the autonomy to access information and find quick solutions to their queries, enhancing their overall experience and satisfaction. With a focus on user-friendly designs and streamlined communication, we ensure seamless integration within the existing Salesforce ecosystem, fostering a cohesive user experience that drives business growth. At VALiNTRY360 we bring:

What Value have our Customers Achieved

Discover the significant strides and achievements that VALiNTRY360 has facilitated for its customers through their unparalleled expertise and commitment to delivering tailored solutions.

Enhanced customer engagement and satisfaction through intuitive and user-friendly interfaces.
Streamlined communication and information sharing, leading to improved customer relationships
Increased operational efficiency and productivity as customers can find quick solutions to their queries.
Customized portal solutions tailored to specific business needs, fostering a personalized user experience.
Seamless integration within the existing Salesforce ecosystem, ensuring optimal performance and functionality.
Comprehensive support and guidance throughout the implementation process, ensuring a successful deployment and long-term customer satisfaction.

To Learn More about our Implementation Process

IN THEIR OWN WORDS

They have a sharp team, really understand the platform, and take the time to understand our processes. They ask the why behind some of the requests we’ve made and help us to understand where to customize Salesforce and where to adjust our process. It really is different from the other Salesforce partners we’ve experienced in that they’ve brought expertise, flexibility, creativity, competitive pricing, industry insights, and - most importantly - a successful engagement all in one place.

Working with the team at VALiNTRY360 was great! They were able to leverage their knowledge of healthcare and help us customize our Salesforce Health Cloud environment as well as our High Velocity Sales package. Would definitely recommend them as they were really nice, easy to work with, offered support, and enabled us to get the most out of our Salesforce instance. Our business is now growing much faster because of what VALiNTRY360 helped us build.

VALiNTRY was great to work with. [They] listened to our ideas and helped to turn them into a functioning product. [They were] available for questions and calls when we needed input. Thanks to their expertise, knowledge and skills, we now have a new tool that is already saving us time and helping to make us more productive.

Exceptional team, project was completed in record time and it meets all of our needs. I am always confident that... the team will solve any issue that arises. My consultant is wonderful to work with, he is very knowledgeable, and I am grateful that he is able to communicate technical issues in language that is easy for me to understand. In addition he never makes me feel stupid, even when I may be asking stupid questions. The entire team has made what I expected to be an extremely difficulty project seem very easy.

VALINTRY360 went above and beyond to ensure our switch to Salesforce seamless and painless. They tailored Salesforce to sit our needs and wants and walked us through every step of the process. We could not be happier with the result!

I’m frankly mad I spent so many years on other EMRs. I didn’t know these processes could be so efficient and effective for me!

I love doing my notes in Salesforce. It’s made my job so much easier!