The Best Patient Engagement
Solutions in North Carolina












The Patient Engagement Challenge
Fragmented Patient Data:
Siloed information systems lead to incomplete medical histories, hindering comprehensive care. Providers struggle to access real-time, accurate patient information across different departments and facilities.
Solution: Unified Patient Profiles
- Integrated data from multiple sources (EHRs, wearables, patient surveys) into a single, accessible profile
- Informed care teams who can view complete patient histories, including social determinants of health
- Collaborative care thanks to patient data being securely shared among authorized providers
Communication Gaps:
Ineffective patient outreach results in missed appointments and low adherence to treatment plans. With the diversity of patients in North Carolina, a one-size-fits-all approach to patient engagement is no longer effective.
Solution: Streamlined Communication
- Utilizing automated SMS reminders, email notifications, and patient portal messages
- Implementing preference-based communication to reach patients through their preferred channels
- Enabling two-way communication for quick query resolution and appointment rescheduling
Operational Inefficiencies:
Extended wait times and reduced staff productivity stem from manual processes and outdated systems. This is particularly challenging in high-volume healthcare settings common in North Carolina's urban centers.
Solution: Automated Workflows
- Automate routine tasks such as appointment scheduling and follow-up reminders
- Implement intelligent triage systems to prioritize patient needs effectively
- Use predictive analytics to forecast patient flow and optimize staffing levels
Regulatory Compliance:
Ensuring data security and meeting HIPAA requirements while maintaining seamless patient interactions poses significant challenges, especially with the increasing adoption of digital health solutions.
Solution: Secure Data Management
- Role-based access controls to protect sensitive patient information
- Patient data security tools for enhanced data encryption and monitoring
- Detailed audit trails for all data access and modifications
Limited Access / Fragmented Care:
North Carolina's diverse population, including large rural and senior demographics, requires personalized engagement strategies to address varying health needs effectively.
Solution: Population Health Management
- Patient portals with unified patient profiles to enable personalized communications and improve care plan execution
- Automated multi-channel communication strategies to boost appointment attendance and treatment adherence
- Analytics to identify high-risk patient populations, monitor patient health metrics in real-time, and predict potential issues for proactive interventions
VALiNTRY360’s Patient Engagement Solutions

Track comprehensive patient history, including medical records, appointments, and interactions.
- Personalize care recommendations based on individual patient profiles and risk factors.
Implement care plans with automated task assignment and progress tracking.
Incorporate video conferencing for virtual consultations, reducing barriers to care.
Employ remote patient monitoring to track vital signs and symptoms in real-time.
- Enable secure messaging between patients and care teams for ongoing support.
Streamline scheduling with intelligent calendar management and resource allocation.
- Reduce no-shows with automated reminders and easy rescheduling options.
- Utilize waitlist management to fill last-minute cancellations efficiently.
Simplify financial operations with automated billing processes.
- Provide transparent cost estimates and flexible payment options.
- Integrate insurance verification and claims processing for a seamless financial experience.
Identify at-risk patients for proactive interventions using predictive modeling.
- Optimize resource allocation based on patient needs and historical utilization patterns.
Track and improve key performance indicators such as patient satisfaction, readmission rates, and care plan adherence.
Generate custom reports and dashboards for real-time decision-making at all levels of the organization.


Success Story: Transforming Patient Care

- 85% patient engagement in the first month after deployment
80% of patients scheduled appointments on the first call
- Ability to touch each patient 7 times within 60 days, without the need for significant programming
- 6X increase in YOY revenue
Why Choose VALiNTRY360?

Healthcare Focus
We specialize in digital, cloud-based solutions that drive patient engagement, with a specific focus on North Carolina's healthcare landscape.
Expert Team
Our HIPAA-certified Digital Healthcare professionals possess specialties in a variety of tools to help you modernize and personalize your patient engagement.
Proven Track Record
Our clients report significant improvements in patient care coordination, with measurable impacts on health outcomes and operational efficiency.
Local Presence
As a North Carolina-based company, we understand the unique healthcare challenges and regulations in the state.
Customized Solutions
We tailor our implementations to meet the specific needs of each healthcare provider, from small clinics to large hospital systems.

Ready to Elevate Your Patient Engagement?

- Enhance patient satisfaction
- Improve health outcomes
- Boost operational efficiency
- Ensure regulatory compliance R
- Drive financial performance
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