Case Study: Highmark Health
Healthcare Leader Finds Prescription for Success with Sales Cloud
A national blended health organization, Highmark Health and its divisions support millions of customers with products, services and solutions closely aligned to a mission of creating remarkable health experiences, freeing people to be their best.
SOLUTIONS:
- Sales Cloud
- Tableau
GO LIVE DATE: May 2019
Challenge
Highmark Health approached VALiNTRY360 to develop and provide a digital transformation solution that:
- 1. Handled ideas being generated from its 35,000 employees
- 2. Would speed up repetitive processes and manage the complex financial data model
- 3. Allowed Executives to view, create and track ideas generated by themselves and team members in one central database
- 4. Provided a way to visualize and report on data
Solution
VALiNTRY360 delivered a Sales Cloud solution that:
- 1. Tracked ideas generated via Campaigns and Opportunities.
- 2. Enhanced complex flows with customized Lightning Components
- 3. Provided custom designed report types to match the data model and integration with Tableau for visual representation.
Results
Increase in quarterly growth YOY sales growth after implementation
