Agentforce Commerce
Where Intelligent Merchandising Meets Guided Shopping for a Smarter Commerce Workflow
Unify Your Channels Now
Agentforce Commerce
Agentforce Commerce is Salesforce’s AI-powered platform that unifies your entire retail ecosystem connecting digital commerce, POS, and order management into a single, seamless platform. It leverages intelligent AI agents to enhance customer experiences through guided shopping, real-time order updates, and personalized recommendations. Experience the future of smart, unified commerce with VALiNTRY360.
How VALiNTRY360 Builds, Deploys, and Enhances Your Agentforce Commerce Ecosystem
Customized Implementation and Integration
VALiNTRY360 designs clear Agentforce Commerce setups that fit your existing Salesforce environment. Additionally, we shape practical workflows that support a steady rollout, allowing your teams to work with the platform smoothly from the start.
AI-Driven Personalization Strategy
Our specialists create focused personalization models built on Agentforce for Commerce features. As a result, shoppers receive more relevant suggestions, helping clients improve engagement, guide buyers, and strengthen overall experience quality.
Unified Commerce Enablement
VALiNTRY360 connects online stores, mobile platforms, and point-of-sale systems through Agentforce Commerce. Moreover, we align orders, stock updates, and customer details, helping clients maintain consistent interactions across all commerce points.
Ongoing Support and Optimization
We offer steady monitoring and practical adjustments to keep Agentforce Commerce running smoothly. In addition, clients gain more dependable performance, faster responses, and long-term stability through regular improvements.
Training and Change Management
VALiNTRY360 provides clear, role-based training so teams can work confidently with Agentforce Commerce tools. Furthermore, this guidance helps users adapt quickly and apply the system’s features in their daily tasks without confusion.
AI-Powered Analytics and Reporting
We set up concise dashboards built around Agentforce Commerce and Agentforce Commerce Cloud insights. Consequently, clients receive useful views of shopper behavior and business trends, helping them refine sales, marketing, and operational decisions.
Advanced AI-Driven Features Transforming Your Digital Commerce Operations
Agentforce Commerce integrates all retail channels into a seamless ecosystem for smooth operation.
- Combines online stores, point-of-sale tools, and order systems in one layer.
- Syncs stock and shopper data across every channel in real time.
- Removes workflow gaps for consistent buyer experiences across touchpoints.
- Supports multi-location access through a stable, unified structure.
Unified commerce empowers brands to deliver frictionless shopping anytime, anywhere.
This feature drives personalized and conversational assistance to customers throughout their shopping journey.
- AI suggests suitable products using preference and activity patterns.
- Conversational tools answer shopper questions instantly during searches.
- Visual carousels refine product discovery through clear images and filters.
- One-click checkout shortens the buying process with fewer steps.
This enhances engagement, driving higher conversion and larger average order values.
Smart automation routes orders efficiently to optimize cost and delivery speed.
- Reviews stock across sites to pick the best fulfillment source.
- Reduces shipping expenses through location-based routing logic.
- Adjusts routing during spikes or disruptions to maintain speed.
- Handles multi-item and split orders through clear workflows.
This reduces operational expenses while enhancing customer satisfaction with fast deliveries.
Automates product promotion and empowers associates with AI-driven insights.
- Automates product boosts and adjustments based on activity signals.
- Helps merchandisers refine product placement using clear indicators.
- Provides POS teams with relevant product and stock details instantly.
- Enables better suggestions during in-store conversations with buyers.
This drives smarter merchandising and elevated in-store service experiences.
Enables brands to extend commerce through emerging AI conversational platforms.
- Connects product catalogs and checkout paths to AI platforms directly.
- Allows customers to browse and purchase inside conversational systems.
- Supports secure payments through supported payment partners.
- Reduces custom development through built-in integration methods.
This opens new customer acquisition channels while preserving brand control and consistency.
Offers comprehensive insights for data-driven decision-making and personalized experiences.
- Captures shopper behavior across all touchpoints for full profiles.
- Uses AI to highlight trends, affinities, and buying signals.
- Supports advanced segmentation for improved targeting efforts.
- Offers dashboards showing key activity and business indicators.
These analytics help brands stay agile, optimizing commerce strategies to maximize growth.
Experience Focused Commerce That Turns Browsers into Committed Buyers
Through precise design and intelligent workflow planning, Agentforce Commerce creates buying paths that feel smooth and natural. VALiNTRY360 crafts these experiences to guide customers effortlessly from discovery to purchase, building trust that supports lasting commercial relationships.
A Clear Breakdown of How Agentforce Commerce Operates Across Your Systems
VALiNTRY360 applies Agentforce Commerce to help clients align AI-driven commerce with practical business workflows. Additionally, our methods support steady adoption, clear operations, and strong results through smart automation, real-time insights, and unified commerce processes shaped around client needs.
Intelligent Agent Deployment
Agentforce Commerce agents are deployed across sales, service, and commerce tasks to reduce manual effort and guide users with timely assistance. Moreover, these agents support teams with contextual responses, helping them handle complex work with more clarity.
Real-Time Data Integration
The platform connects CRM, inventory, and order systems into one consistent data layer through AgentForce Commerce Cloud capabilities. As a result, AI agents work with accurate information, enabling better customer interactions and steadier operational choices.
Conversational and Guided Commerce
Agentforce Commerce supports conversational flows through chat and voice tools placed across e-commerce and POS channels. Consequently, shoppers receive guided product support, quicker search results, and smooth checkout steps, which improves satisfaction and keeps buying journeys simple.
Continuous Optimization and Insights
VALiNTRY360 configures monitoring and analytics inside Agentforce Commerce to study performance signals and user patterns. In turn, this helps refine agent actions, adjust workflows, and align merchandising decisions with real-time activity for ongoing progress.
How Agentforce Commerce Delivers Role-Specific Value Across Your Business
Merchants and Commerce Managers
Agentforce Commerce supports merchants by simplifying product setup, campaign actions, and storefront updates through clear AI-guided steps. As a result, teams work faster, manage stock with better clarity, and make practical merchandising choices backed by consistent data.
Sales Teams
Sales teams receive AI assistance through Agentforce Commerce, giving them relevant customer context during conversations. Consequently, reps identify new opportunities more easily and spend less time on manual updates, helping them guide deals with better focus.
Customer Service Representatives
Agentforce Commerce automates simple inquiries such as order status and basic return checks. Therefore, service teams handle fewer routine tasks and can respond to tougher issues with more attention, improving response quality across customer interactions.
Marketing Professionals
Marketers use AgentForce for Commerce Cloud insights to build accurate segments and read behavior patterns in real time. In turn, they create more relevant campaign messages that support stronger engagement and improve overall campaign outcomes.
High-Value Benefits That Help Commerce Teams Deliver Better Results
Increased Operational Efficiency: Organizations automate routine tasks and order management, enabling teams to focus on strategic operations and reducing manual workload for faster business outcomes.
Enhanced Customer Satisfaction: Agentforce delivers instant, personalized support and AI-powered recommendations, creating seamless shopping journeys that result in happier, loyal clients across every channel.
Higher Sales and Revenue Growth: The platform identifies upsell and cross-sell opportunities, optimizing campaigns and merchandising to drive increased conversions and basket sizes for sustained revenue.
Intelligent Real-Time Insights: Businesses gain actionable analytics on buyer behavior and performance, empowering data-driven decisions and rapid market response for a competitive edge.
Seamless Scalability: Agentforce ensures resilience and flexible scaling for high-traffic periods, allowing organizations to expand globally without infrastructure bottlenecks or operational compromise.
Cost Reduction Across Departments: AI automation and streamlined processes reduce support, sales, and inventory management costs while maintaining top-quality service and compliance standards.
Scalable Digital Commerce Vision That Supports Real Business Momentum
VALiNTRY360 positions Agentforce Commerce as a growth backbone that responds to business demand without losing performance balance. This creates a stable base for sustained commercial progress and confident future expansion.
AI-Driven Commerce Tools That Form the Core Engine of VALiNTRY360’s Agentforce Solutions
Agentforce Builder
At VALiNTRY360, we use Agentforce Builder to craft reliable AI agents tailored to your commerce goals. This includes setting rules, data permissions, and workflows, ensuring each agent responds with clarity and supports real-world store operations.
Commerce Cloud APIs
Our team connects your catalog, inventory, and order data through Commerce Cloud APIs, giving Agentforce a unified view of your store. This allows the system to guide shoppers, fetch product details, and support faster decision-making across channels.
Agentforce Skills for Commerce
We configure pre-built skills that help with guided shopping, product discovery, and merchant tasks. These skills enhance customer interactions and reduce the effort your team spends on routine work, creating a more responsive commerce experience.
Data Cloud Integration
VALiNTRY360 integrates Data Cloud to bring together customer profiles, behavior patterns, and historical data. This gives your AI agents stronger context, resulting in better recommendations, smoother buying experiences, and consistent personalization across every digital touchpoint.
Unified Commerce Experience That Blends Digital and Physical Touchpoints
Through Agentforce Commerce, VALiNTRY360 brings online and in-store experiences into one connected view. Whether customers shop through your website or visit a physical location, their journey stays consistent and well-aligned. This approach helps brands deliver a smooth omni-channel experience that supports stronger engagement and steady commercial value across every interaction.
Agentforce Commerce FAQ by
Agentforce Commerce is Salesforce’s AI-powered unified commerce platform that combines e-commerce, point of sale, and order management with generative AI agents. It enables personalized shopping experiences, automates routine tasks, and optimizes operations for B2B and B2C businesses.
Agentforce uses AI-driven guided shopping and conversational assistants to help customers discover products, get personalized recommendations, and easily manage orders. This creates frictionless, engaging interactions that boost conversion and loyalty.
Yes, Agentforce Commerce is built to handle the complexities of both direct-to-consumer and business-to-business commerce, offering specialized agents for buyer support, merchandising, and order management tailored to each model.
Agentforce seamlessly connects with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and Revenue Cloud, enabling AI-driven automation and insights across sales, service, marketing, and revenue operations for a comprehensive business impact.
Agentforce Commerce leverages Salesforce’s robust security framework, including data encryption, compliance certifications, and secure payment integrations (e.g., Stripe, Google Pay) to protect customer data and ensure safe transactions.