As a firm that relies on network expansion to grow, TrialSpark was frustrated with their existing technology stack which created roadblocks to achieving:

• Clear alignment across Sales, Network Expansion, and Network Operations
• Consistent business processes to support sales and operation efforts
• Visibility into physician onboarding and site selection for clinical trials
• Identification of new network expansion opportunities by geographic region
• A unified source of truth for all sales opportunities, site selections, and clinical studies
• Accurate and timely reporting on the pipeline of sales opportunities and expansion sales efforts

VALiNTRY360 helped the customer overcome these challenges by:

• Deploying Sales Cloud for sales, expansion, and network operations teams
• Reimagining and streamlining business processes including study acquisition → network expansion → physician recruitment → onboarding → site selection → clinical trial kickoff
• Integrating operational application with Sales Cloud to provide insights and details into network operations workflows
• Automating sales workflows to create an efficient sales process between business development reps and strategic account executives
• Enhancing and optimizing network operation business process of physician onboarding and credentialing utilizing Flows and a custom UI
• Developing customized reports and dashboards for sales and expansion metrics to measure pipeline health, sales effectiveness, and identify market segments
• Creating customers report and dashboard for network operations to identify gaps in the onboarding process, report on active clinical trials, and forecast upcoming network expansion sites

Increase in pipeline activity for the expansion team

75% reduction in new partner onboarding time