A national blended health organization, Highmark Health and its divisions support millions of customers with products, services and solutions closely aligned to a mission of creating remarkable health experiences, freeing people to be their best.
GO LIVE DATE: Q3 2020
SOLUTIONS:
- Sales Cloud
- Tableau
CHALLENGE
Highmark Health approached VALiNTRY360 to develop and provide a digital transformation solution that:
- Handled ideas being generated from its 35,000 employees
- Would speed up repetitive processes and manage the complex financial data model
- Allowed Executives to view, create and track ideas generated by themselves and team members in one central database
- Provided a way to visualize and report on data
SOLUTION
VALiNTRY360 delivered a Sales Cloud solution that:
- Tracked ideas generated via Campaigns and Opportunities.
- Enhanced complex flows with customized Lightning Components
- Provided custom designed report types to match the data model and integration with Tableau for visual representation.
RESULTS
Increase in quarterly growth YOY sales growth after implementation
Easier and more efficient opportunities and sales metrics reporting
Switching from a code-first approach to a configuration-based deployment decreased the complexity and increased our ability to support the thinkUP project.
Paul Shatlock
Director of CRM